Welcome, Guest Login

Correct the Name, Date of Birth or Date of Death for a project already created.

Last Updated: Mar 27, 2013 07:24PM EDT

Scope: Life Tributes™ software users

Solution:

 

01.   To correct the Name:

a.  The name cannot be changed by the funeral home once the project has been created, however if you contact a funeralOne representative, we can correct it for you without having to create a new project.

02.   To correct the Date of Birth and Date of Death:

a.  With the project open go to the “General Info” Tab on Life Tributes™ Software.

  pixcorrectname_001.png

 

03.   Re-select the correct dates for Birth and Death. You will need to regenerate your movie. It is not necessary that you contact funeralOne for this. 


pixcorrectname_001_001.png


support_desk@funeralone.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete