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  • License and Services Agreement for Life Tributes

    This Software is licensed, not sold.  You may use this Software and related Services only as described in this Agreement.    If you do not agree to the terms of...

    Oct 14, 2013 09:12PM

  • Can the same disc be installed on multiple computers?

    Yes. When installing more than once, you may select to use an existing account when registering and enter the same username and password.

    Mar 27, 2013 11:27PM

  • Can the video be done in HD?

    At this time, our videos are produced in a standard format; however, you’ll find the video does look amazing on wide-screen and HD televisions.

    Mar 27, 2013 11:27PM

  • Can I use my own music?

    If your funeral home DOES allow the use of “custom” music: The software allows the use of “custom music;” however, if it’s a popular music track, it will be...

    Mar 27, 2013 11:27PM

  • Do you have anything to help me with marketing the Life Tributes offerings?

    Yes. We offer a PDF that allows you to advertise that “copies are available for purchase” right in your funeral home. Also, the best way to market Life Tributes...

    Mar 27, 2013 11:26PM

  • What languages is Life Tributes™ available in?

    We currently offer Life Tributes in English as well as Spanish. We are continuously improving the software and will eventually expand to other languages.

    Mar 27, 2013 11:26PM

  • How Do I Get Support?

    funeralOne’s Support representatives are available 24/7, 365 days a year! You may contact Support by dialing 1-800-798-2575 and choosing option "4".  You will be directed to the “HELP” button...

    Mar 27, 2013 11:26PM

  • What is a credit?

    It is similar to currency, but used for Life Tributes. Credits allow you to create projects, and they never expire. One credit normally equals to one US dollar, but we...

    Mar 27, 2013 11:26PM

  • How Do I Purchase Credits for Life Tributes™?

    You may purchase credits by following these steps:   01.        Log into Life tributes and select “My Account, add money to your account”.    02.  ...

    Mar 27, 2013 11:26PM

  • What kind of blank DVD's should I use?

    funeralOne supplies all peripheral items for the software, including the correct blank DVD's. You can visit our online store at: http://store.funeralone.com. If you prefer to purchase your blank DVD's...

    Mar 27, 2013 11:26PM

  • Do I need to have different accounts set up for different locations/computers?

    No, the same account can be used for different locations/computers; however the tributes you create will be saved only on the computer where they were created. If you want...

    Mar 27, 2013 11:26PM

  • How To – Change your email or login info

    Your log-in information can be changed very easily at any time; however, you will have to call our customer service department at 800-798-2575 ext. 4 and one of our...

    Mar 27, 2013 11:26PM

  • Can I use Life Tributes for anything other than a memorial?

    Aside from Memorial projects, you can also make Birthday, Anniversary and General video projects.  The different project types each have their own intros (ex. you cannot use a memorial...

    Mar 27, 2013 11:26PM

  • Does Life Tributes run on a Mac?

    While Life Tributes does not run natively on Mac OS X, you are able to run Life Tributes in a virtual machine.  Both VMware Fusion and Parallels allows you...

    Mar 27, 2013 11:26PM

  • What does DVD copy protection means?

    That’s a great question! Enabling copy protection will basically create a “lock” on the burned disc. That way you can prevent people from copying the burned tributes themselves, which...

    Mar 27, 2013 11:26PM

  • Do copies cost additional credits?

    When creating the initial project or memorial video, the software deducts 20 credits.      During burning, you are presented with a DVD Copy Protection Dialog:     If...

    Mar 27, 2013 11:26PM

  • How can I request a new feature or share a suggestion?

    We LOVE hearing your feedback! That’s how we make an excellent product that adapts to you, so feel free to tell us what you would like to see or...

    Mar 27, 2013 11:26PM

  • What are the Life Tributes System Requirements?

    Minimum: Memory: 1GB RAM Processor: Intel Pentium 4 or equivalent AMD Graphics: DirectX 9.0c Compatible video card  OS: Windows XP or higher  Internet: Internet connection  Hard Drive: 7GB free Hard...

    Mar 27, 2013 11:26PM

  • Outlook and Mobile Device Email Setup

    Basic Settings Mailbox type: Either POP or IMAP will work. IMAP works best if you plan to have more than one mail account set up on our system and you’d...

    Mar 27, 2013 11:26PM