Video FAQs
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What does enable auto repeat means?
Auto repeat essentially means “Loop”. Therefore, when you enable this feature on your burned DVD’s it will make the tribute repeat itself continuously. Also this feature replaces the need...
Mar 27, 2013 11:26PM
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Where do the scenic video backgrounds appear in my movie?
The scenic video backgrounds will place themselves automatically into your movie's timeline. The exact placement will depend on the number of photos you have, however each of the 4...
Mar 27, 2013 11:26PM
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How do I change the blurred or black background behind the photos?
The default option in the software is to have the black/blank backgrounds removed. This creates a blurred image of the photo itself as a background for photos that...
Mar 27, 2013 11:26PM
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Where do I put my Funeral Home name and how can I change it later?
The funeral home name can be changed on each video if you would like. To do this: 01. Click on the "MY THEMES" tab near...
Mar 27, 2013 11:26PM
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Do I have to regenerate my tribute each time I want to make a duplicate?
No. Simply access that movie/project via the "Duplicate Existing Life Tribute" option from the opening/home screen. By selecting any video/project in that menu, it will automatically open...
Mar 27, 2013 11:25PM
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Why should I upload all of my tribute videos?
This will allow your family members, who are unable to come in for any of the services, the opportunity to “participate” in the service by watching the video online....
Mar 27, 2013 11:25PM
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Does the Life Story carry over from the General Info Screen?
Yes, if you enter the Life Story on the General Info Screen when creating the project it will carry the text over to the Tribute Book for you.
Mar 27, 2013 11:25PM
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What kind of burner do you recommend?
We have thoroughly tested and recommend the Samsung 8X DVDRW External Slim DVD Burner. We now offer this on our store; you can purchase it by going to http://store.funeralone.com
Mar 27, 2013 11:25PM
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How many copies will I receive?
(Some funeral homes package them and some do not, therefore this answer may depend on your current offering.) You can purchase as many copies as you desire. Each copy...
Mar 27, 2013 11:25PM
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How long does it take to produce the video?
We put a lot of effort into creating your loved one’s video, therefore the time we invest in creating the video is well worth the results and the value...
Mar 27, 2013 11:25PM
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Can I make different copies for different family members or make additional copies on my own?
If your funeral home DOES NOT use copy protection: Yes, your family can make their own copies. If your funeral home DOES use copy protection: Due to the licensing...
Mar 27, 2013 11:25PM
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Other than pictures, what else is needed for the video?
If your funeral home allows the family to take part in the selection process: We have a presentation book that will show you the different options available to personalize...
Mar 27, 2013 11:25PM
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How long are the videos?
It’s hard to accurately determine how long your video will be until we know how many photos you plan to use in your loved one’s tribute video. Here is...
Mar 27, 2013 11:25PM
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How many pictures can I use?
Have your family select 25-30 photos of your loved one that represents his/her entire life, we believe that makes the best video. Also, if there are additional photos you...
Mar 27, 2013 11:25PM
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Storage Location unavailable
This error happens when the server, external hard drive or computer where your projects are stored is not turned on or plugged in.
Mar 27, 2013 11:25PM
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How do I enter pictures in my Tribute Book?
01. The best way to insert images is by creating a memorial video project. The images you use will import over to the tribute book and can...
Mar 27, 2013 11:25PM
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Where can I find the Tribute Book in Life Tributes?
To find the Tribute Book follow these steps: 01. Choose Memorial when creating a new project. 02. Be sure to select “Print...
Mar 27, 2013 11:25PM
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Can I upload my video to the Internet?
Yes. It’s push button simple! It will cost you 5-40 credits to upload any tribute video, depending on the amount of time that you want it to be uploaded....
Mar 27, 2013 11:25PM